Package Policy

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Package Policy:

We can receive packages to The Julia Hotel. However, the item must be under the same name of the reservation holder.
You could send up to 2 packages no more than 3 days prior to your arrival date.

Due to the size of the limited storage space, please be mindful of the items you send.

We will refuse delivery of the following items:

– Baby Strollers
– Baby Cribs
– Heavy Machinery
– Furniture
– Large or Heavy packages

Any additional packages are subject to a $5.00 fee per package. Packages received more than 3 days prior to the arrival date will be denied.

All packages must be picked up at the front desk and Identification must be presented.

** The Julia Hotel will not be liable for any lost, stolen, or damaged item**

Currently, we are experiencing technical difficulties with our phone system that is not allowing our staff to answer incoming calls. If you need to book a room or need additional information about your reservation, please send us an email to info@thejuliahotel.com or you can call at our sister property, Hotel St. Augustine, to 877-347-8430.